Frequently Asked Questions
If you can't find your answer here, please feel free to reach out to us by email at kilimanjaro.craft@gmail.com or message us in the chat. We're happy to help!
Our tents are crafted from high-quality, weather-resistant fabrics specifically designed to endure various outdoor conditions, including rain, wind, and UV exposure. The materials are lightweight yet durable, ensuring easy transport without compromising on strength. We use robust materials such as reinforced fabrics and sturdy frames made from high-grade metals for our swings, depending on the design. This combination guarantees safety, comfort, and longevity, allowing you to enjoy your outdoor experiences without worry.
Yes! After a long day of travel, we understand that the last thing you want is to struggle with setting up your tent. Our tents are designed with user-friendly features, including color-coded poles, intuitive assembly instructions, and quick-clip systems. Most models can be set up in under 10 minutes, making them perfect for spontaneous camping trips or family outings. Many of our tents also come with a convenient carrying bag for easy transport and storage.
Our tents are available at various price points to accommodate different budgets and preferences. Prices typically start at around €145 for basic models and can go up depending on size, features, and customization options. Each product is crafted with meticulous attention to detail, ensuring you receive a high-quality, durable item that lasts for years. We believe in providing excellent value, so you can enjoy your outdoor adventures without breaking the bank.
You can return products within 30 days. This product must be the same one you received, unworn or unused, with all tags on and in the original box. You can get a refund on your item. Please get in touch with us at kilimanjaro.craft@gmail.com to receive return instructions. We cannot accept custom-made items or sale products that are used. If you are an EU citizen, you have the right to cancel within 14 days, giving a reason for the return of the order.