Frequently Asked Questions
If you can't find your answer here, please feel free to reach out to us by email at kilimanjaro.craft@gmail.com or message us in the chat. We're happy to help!
Kilimanjaro Craft’s ceramic mugs are designed to be both functional and durable. Many of our mugs are microwave-safe, allowing for convenient reheating of beverages. However, to maintain the integrity of the artwork and finish, we highly recommend hand washing, as this helps preserve the colors and patterns over time. Please refer to the product care instructions for specifics on each mug.
Yes, Kilimanjaro Craft offers custom ceramic mugs, ideal for gifts, special events, or personal use. You can personalize the design or add unique touches to match your style or occasion. To create your custom mug, simply reach out to our customer service team, who will guide you through the customization process and ensure your mug meets your specifications.
Yes, Kilimanjaro Craft provides international shipping, allowing customers around the world to enjoy their exquisite cups and mugs. For more details on shipping costs and times, please check during checkout or reach out to customer support.